Explanation of buttons on phone:
Call Transfer:
1. Attended call transfer: While on a call, press the "Transfer" soft key to hold the current call and phone the third party. Then dial the extension number you want to transfer to and press “Send”. Once the extension answers the call, press "Transfer" soft key again to complete the transfer.
2. Blind call transfer: While on a call, press the "Transfer" soft key (this will hold the current call) then press the “Blind” soft key followed by the extension you would like to transfer to and then press the “send” key.
3. Transfer to Customer Service: While on a call, press the "Transfer" soft key followed by the “Blind” soft key, then press the customer service soft key on the top right of the phone.
Call History:
Press "History" soft key or Up Arrow for incoming, outgoing and missed calls.
Contacts:
Press “Contacts” followed by selecting Local Contacts then All contacts or press Down Arrow followed by selecting Local Contacts, then All contacts.
