Exciting News for Our Valued Clients!
Dear Valued Customer,
We hope this message finds you well. We are thrilled to announce an exciting upgrade to our contact center services, aimed at enhancing your experience and providing even greater efficiency and convenience.
On the 24th of June 2024 at midnight, all users will be seamlessly transitioned from our current contact center platform, moon.yaxxa.co.za, to the upgraded omni.yaxxa.co.za. This upgrade brings with it a host of new features and improvements designed to better serve your needs.
We understand that change can sometimes be concerning, but please rest assured that this transition will be smooth and hassle-free for you. All your account data, history, and reports will be securely transferred to the new platform. You will continue to have access to all the features and functionalities you are accustomed to, without any interruptions.
With the introduction of the new platform, there will be a fresh interface that offers enhanced usability and efficiency. To ensure that you make the most of these new features, we highly recommend taking advantage of our training sessions. These sessions will provide you with insights into navigating the new interface and leveraging its capabilities to optimize your workflow.
We are committed to making this transition as seamless as possible for you, and our dedicated support team will be available to assist you every step of the way. Should you have any questions or concerns, please do not hesitate to reach out to us.
We sincerely appreciate your continued partnership and look forward to delivering an even better experience with our upgraded contact center platform.
To book your training session, please click on the link below:
Warm regards,
